1. Q: Who are we? A: We are Shandong Infront Machinery Co., Ltd., based in Jining, Shandong. Established in 2015, our products are distributed across domestic markets (50%), East Asian markets (20%), Western European markets (10%), Eastern European markets (10%), and Southeast Asian markets (10%). The company employs approximately 51-100 staff. 2. Q: How do we ensure quality? A: Pre-production samples are always produced prior to mass production; Final inspections are always conducted before shipment. 3. Q: What can you purchase from us? A: Electric forklifts, diesel forklifts, stackers, mini excavators, skid steer loaders, wheel loaders, lawn mowers, bulldozers, and more. 4. Q: Can the factory handle bulk production? Can I purchase customised samples first? A: Dear friend, our company supports bulk production. We can mass-produce over 200 electric forklifts monthly, with customisation options including colour and logo. 5. Q: Can you deliver to my doorstep? I wish to receive my desired electric forklift as soon as possible. A: Certainly, friend. However, if you reside near a port, we recommend arranging transport directly from there to save significantly on costs! For longer distances, you may arrange inland transport independently—we can facilitate contacts. Alternatively, we can assist in finding agents, though toll fees will be higher (not recommended). Beyond freight charges, we impose no intermediary fees or additional service costs during transit. Our sole aim is for you to receive your desired forklift promptly. 6. Q: How do your prices compare to other manufacturers? A: As a specialised forklift manufacturer with over a decade of production and export experience, we can absolutely offer you more competitive pricing than other factories. 7. Q: What are your delivery times? A: Typically, we can deliver standard models to customers within 30 days. As we stock common components, delivery times for standard forklifts are exceptionally short. For specialised orders, we can also strive to deliver by the confirmed date. 8. Q: How promptly do you respond to customer enquiries? A: Our team comprises diligent and dynamic individuals working around the clock to address customer enquiries and queries. 9. Q: Why should one purchase from us rather than other suppliers? A: Our company consistently upholds the philosophy of ‘building our brand through technology, winning the market through quality, treating customers with integrity, and achieving excellence through management,’ having established a robust technological innovation system. 10. Q: What services can we provide? A: Accepted delivery terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Courier, DAF, DES; Accepted payment currencies: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF; Accepted payment methods: Wire transfer, Letter of Credit, Documentary Acceptance, Acceptance Draft, Western Union, Credit Card, PayPal, Cash, Third-Party Escrow; Supported languages: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian.